Privacy Policy

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text “STOP”. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword “HELP” for more assistance, or you can get help directly by calling 434-944-6982 or emailing nathan@haeferhomes.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

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Haefer Homes (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, communicate with us, or interact with us as a client, prospective client, or visitor.

By using our services, website, or providing us with your information, you consent to the practices described in this policy. If you do not agree, please do not use our services or provide your information.

Information We Collect

We may collect the following categories of information:

• Personal Information: Name, email address, phone number, mailing address, date of birth, government-issued identification (for transactions), and other contact details.
• Real Estate Transaction Information: Property details, financial information (such as income, credit scores, mortgage pre-approvals), employment information, and details related to buying, selling, renting, or investing in real estate.
• Communication and Marketing Data: Preferences, inquiry details, feedback, and records of communications including emails, calls, texts/SMS, and forms submitted.
• Technical and Usage Data: IP address, browser type, device information, cookies, and analytics data from our website.
• Other Information: Any additional data you voluntarily provide, such as during consultations, bootcamps, masterclasses, or client events.

How We Collect Information

We collect information:

• Directly from you (forms, emails, phone calls, SMS, in-person meetings, or event registrations).
• Automatically through our website and tools (cookies, analytics).
• From third parties (e.g., MLS systems, credit reporting agencies, title companies, lenders, or public records) as permitted by law.

How We Use Your Information We use your information to:

• Provide real estate services, including listings, buyer representation, transaction coordination, and support.
• Communicate with you about appointments, transactions, market updates, and important notices (including via SMS).
• Send marketing communications, newsletters (“Haefer Homes Unlocked”), promotions, and educational content (you may opt out at any time).
• Improve our website, services, and client experience.
• Comply with legal obligations, prevent fraud, and enforce agreements.
• Conduct business operations, accounting, and record-keeping.

Sharing Your Information We may share your information with:

• Data will not be sold or shared with third parties for marketing or promotional purposes.
• Service providers and partners (e.g., lenders, inspectors, appraisers, title companies, photographers, marketing platforms, and client relation tools, etc.).
• Keller Williams and affiliated real estate professionals when necessary for your transaction.
• Legal authorities or as required by law, court order, or governmental request.

We do not sell your personal information to third parties for monetary, marketing, or promotional compensation.

Data Security We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no security system is perfect, and we cannot guarantee absolute security.

Cookies and Tracking Technologies Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and deliver personalized content. You can manage cookie preferences through your browser settings.

Your Rights and Choices You may:

• Request access to, correction of, or deletion of your personal information.
• Opt out of marketing communications (reply “STOP” to SMS or use unsubscribe links in emails).
• Limit certain data sharing where required by law.

To exercise these rights, contact us using the information below. Virginia residents may have additional rights under applicable state law.

Children’s Privacy

Our services are not directed to children under 18 or otherwise emancipated. We do not knowingly collect data from children.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

Changes to This Privacy Policy

We may update this policy periodically. We will notify you of material changes by posting the new policy on our website and updating the effective date.

Contact Us

For questions about this Privacy Policy or to exercise your rights, please contact 434-944-6982.

For more information and Terms and Conditions, please see our Terms and Conditions page.